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Jan 09 '10	$19.99 -> $9.99
Jan 06 '10	New App: $19.99, v1.0

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ITILv3 Foundation-6

Advanced Mobile Video Learning – ITIL Foundation v.3 – Service Strategy Video

Introduction to the key concepts from the IT Infrastructure Library® (ITIL®). Contains complete video from the popular ITIL Foundations V.3 - Mentored Learning Training course.

The complete accredited course consists of:
1. ITIL V3 Foundation Videos 1-6
2. ITIL V3 Student Manual*
3. ITIL V3 Sample Exams*
4. Online Mentoring Community*

*Available at itSM Solutions® LLC
http://www.itsmsolutions.com/ITIL_Online_Training_iphone.asp0

Produced by Career Academy

This App contains the following content:

1.Introduction to Service Strategy (12:46)
2.Service Provider Types (3:24)
3.Service Strategy Fundamentals (16:06)
4.Financial Management (4:50)
5.Service Portfolio Management (7:45)
6.Strategy, Tactics and Operations (9:36)
7.Summary (3:16)


ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

The ITIL v.3 Foundation Certification Course introduces the new student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library and helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.

Our Expert
Patrick Von Schlag - Patrick has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. He has helped establish IT service management programs for a variety of organizations including pharmaceutical, energy, and software companies. Patrick was a part of one of the original service management teams in the United States. He has been a member of several CompTIA boards and is a member of the ITSM forum.

"ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries."
"IT Infrastructure Library® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries."

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Last changed:

Jan 09, 2010

Category:

Education

Developer:

Tech 2000 Inc.

Version:

1.0

Average Rating:

No data

Size:

79.8 MB

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