AppShopper

App removed from site

We're sorry, "ITILv3 Foundation-Complete" has been removed from the App Store.

Please return to the front page and use the search box above to find another app.

Search

Sponsors:

App Activity

Mar 26 '10	$24.99 -> $49.99
Mar 02 '10	New App: $24.99, v1.0

About AppShopper

For more information on Contacting Us, App Submissions, and Advertising, visit our About page

ITILv3 Foundation-Complete

Advanced Mobile Video Learning -ITIL Foundation v.3 - Complete Course
Produced by CareerAcademy
This App contains the following content:

1. About the ITILv3 Foundation Course (15:03)
2. Introduction to ITILv3 (8:07)
3. Service Management (7:32)
4. Functions, Processes & Roles (5:02)
5. Service Lifecycle (4:53)
6. Introduction to Continual Service Improvement (12:29)
7. Continual Service Improvement (11:43)
8. Governance & The Improvement Process (15:29)
9. Roles and Activities (10:28)
10. Introduction To Service Operation (23:24)
11. Incident Management (25:03)
12. Event Management (5:37)
13. Request Fulfillment (3:50)
14. Problem Management (8:09)
15. Access Management (4:33)
16. Management Functions (22:42)
17. Introduction to Service Transition (21:04)
18. Transition & Support Management (3:04)
19. Change Management (29:02)
20. Service Asset & Configuration Management (8:57)
21. Release and Deployment Management (9:24)
22. Service Validation & Testing (3:28)
23. Evaluation (6:28)
24. Knowledge Management (4:01)
25. Roles and Technologies (3:09)
26. Introduction to Service Design (22:49)
27. Service Solution Design and Models (17:47)
28. Service Catalog Management (6:30)
29. Service Level Management (32:33)
30. Capacity Management (7:45)
31. Availability Management (5:01)
32. Service Continuity Management (5:13)
33. Information Security Management (4:24)
34. Supplier Management (3:41)
35. Practical Service Design (6:51)
36. Design Tools (4:58)
37. Design Risks (12:41)
38.Introduction to Service Strategy (12:46)
39.Service Provider Types (3:24)
40.Service Strategy Fundamentals (16:06)
41.Financial Management (4:50)
42.Service Portfolio Management (7:45)
43.Strategy, Tactics and Operations (9:36)

Over seven and a half hours of video content!

Introduction to the key concepts from the IT Infrastructure Library® (ITIL®). Contains complete video from ITIL Foundations V.3 - Mentored Learning Training course.

The complete accredited course consists of:
1. ITIL V3 Foundation Videos 1-6
2. ITIL V3 Student Manual*
3. ITIL V3 Sample Exams*
4. Online Mentoring Community*

*Available at itSM Solutions® LLC
http://www.itsmsolutions.com/ITIL_Online_Training_iphone.asp0


ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.

The ITIL v.3 Foundation Certification Course introduces the new student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library and helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.

Our Expert
Patrick Von Schlag - Patrick has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. He has helped establish IT service management programs for a variety of organizations including pharmaceutical, energy, and software companies. Patrick was a part of one of the original service management teams in the United States. He has been a member of several CompTIA boards and is a member of the ITSM forum.

Screenshots

	Screenshot 1 of 2

Share with Others

Last changed:

Mar 26, 2010

Category:

Education

Developer:

Tech 2000 Inc.

Version:

1.0

Average Rating:

No data

Size:

675 MB

Other Apps By This Developer

• ARCH Exam Prep
• BCMSN Exam Prep-CCNP
• BSCI Exam Prep-CCNP
• CANAC21 Exam Prep
• CCDA Exam Prep
• CCDP Exam Prep
• CCENT Exam Prep ICND
• CCNA Exam Prep
• CCNA Voice Exam Prep
• CCNP - ROUTE
• CCNP - SWITCH
• CCNP Exam Prep
• CCVP Exam Prep
• CEH Exam
• CIPT1v60 Exam Prep
• CIPT2 Exam Prep-CCVP
• CISSP - Access Control
• CISSP - App and Sys Security
• CISSP - Cryptography
• CISSP - Disaster Recovery
• CISSP - Law and Ethics
• CISSP - Operations Sec
• CISSP - Physical Security
• CISSP - Security Arch
• CISSP - Security Mgmt
• CISSP - Telecom
• CISSP Exam Prep
• CSE 4.0 Exam Prep
• CVOICE Exam Prep-CCVP
• Canadian Citizenship Exam Preparation - English
• Chef Year 1
• Chef Year 2
• Chef Year 3
• DINEtiquette
• HP0-Y36
• HP0-Y37
• IINS Exam Prep
• IPS60 Exam Prep
• ISCW Exam Prep-CCNP
• IUWNE Exam Prep
• Leopard 101
• Leopard 201
• Long Deep Breathing
• MCSA 2003 - 1
• MCSA 2003 - 2
• MCSE2003 70-089
• MCSE2003 70-270
• MCSE2003 70-284
• MCSE2003 70-285
• MCSE2003 70-297
• MCSE2003 70-298
• MCSE2003 Networking
• MEF on the Go
• MS 70-640
• MS 70-642
• MS 70-643
• MS 70-680
• Network+ Exam Prep
• ONT Exam Prep-CCNP
• OSI Model
• PMP4-MUp
• QOS22 Exam Prep
• Red Seal
• SIL Set 1
• SNRS20 Exam Prep
• Security+ Exam Prep
• Stress Reduction Meditation: SA TA NA MA
• Surgical Dictation
• TUC10 Exam Prep
• The LEED App - GA
• Time 2 Be Wed
• VersiView
• Video CISSP Access Control
• Video CISSP Application Security
• Video CISSP BCP and DRP
• Video CISSP Cryptography
• Video CISSP Info Sec & Risk
• Video CISSP Law
• Video CISSP Operations Security
• Video CISSP Physical Security
• Video CISSP Security Architecture
• Video CISSP Telecommunications